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Data Act: access to data and switching providers

The Data Act covers distinct situations: a user’s access to connected-product data, making data available to other recipients and switching between data processing services. First identify your role, the product or service and the relevant part of the regulation.

Choose your situation

  • Overview and scope — What the regulation covers and how to identify relevant duties.
  • IoT data access — User rights and obligations concerning data from connected products and related services.
  • Switching providers — Contractual, technical and operational conditions for switching.
  • Working checklist — Questions and evidence for assessing your situation.

GDPR continues to apply to personal data. The switching rules depend on the data processing service definition and relevant exceptions. Chapter IV (unfair contractual terms) applies to contracts concluded on or before 12 September 2025 only from 12 September 2027, and only if they are indefinite or expire at least 10 years from 11 January 2024 (Art. 50); Article 3(1) also has its own date. The general application date alone is therefore not enough.

Source and next step

Content reviewed: 6 September 2026.