AI literacy
AI literacy means understanding the capabilities, limitations and risks of AI and using it appropriately in a specific role. It includes checking outputs, handling data, recognising uncertainty and knowing when to escalate.
Article 4 and practical measures
Article 4 of the AI Act places the obligation on providers and deployers of AI systems in relation to their staff and other people operating and using AI systems on their behalf. The Article has applied since 2 February 2025; its wording was amended by Regulation (EU) 2026/1744, which entered into force on 27 July 2026.
Under the amended wording, providers and deployers must take measures to support the development of these people’s AI literacy. They must take into account their technical knowledge, experience, education and training, the context in which the AI systems are to be used, and the people or groups on whom the systems are to be used. Article 4 does not prescribe a particular course or quiz pass mark and does not require a guaranteed level of AI literacy for each individual.
Prepare learning around the role
| Role | Topics to cover |
|---|---|
| Regular user | Approved uses, data rules, output checking and reporting problems |
| Manager | Appropriate use, team responsibilities, impacts and approval of decisions |
| System owner or developer | Testing, limitations, access, monitoring and change management |
| Oversight role | The information and authority needed to detect problems and intervene |
Choose examples from actual work. A presentation, practical exercise, coaching or other targeted measure may contribute. Record what was done and address gaps in understanding. The depth should reflect the actual task and risk; a generic introductory course may be insufficient for a specialist role.
Evidence and updates
Record the relevant participants, content version, date, method and follow-up. A quiz result alone does not establish competence or the organisation’s legal compliance. Review needs when tools, purposes, rules or risks change.
Training process and evidence · Further learning
Legal sources: AI Act — Regulation (EU) 2024/1689, as amended here by Regulation (EU) 2026/1744 (Digital Omnibus on AI), published on 24 July 2026. Informative consolidated text: 02024R1689-20260727.