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ICT Risk Management

Status: Work in progress


DORA Article 1(2) is sector-specific EU law for financial entities also identified as essential/important under NIS2, within the equivalent obligations covered by NIS2 Article 4. It does not exempt all financial-sector suppliers from NIS2. An ICT supplier is subject to direct ESA oversight only if designated critical under Article 31; contractual requirements can affect other suppliers.

ICT Risk Management Framework (Art. 5-16)

The standard DORA regime requires an ICT framework approved by management. First assess Article 4 proportionality, microenterprise adjustments and the separate Article 16 simplified framework.

Governance requirements

RequirementDescriptionArticle
Board accountabilityManagement bears ultimate responsibility for ICT risk managementArt. 5
ICT strategyDocumented Digital Operational Resilience StrategyArt. 6
Risk toleranceDefined and approved by the boardArt. 6
Annual reviewAt least annually, microenterprises periodically; also on Art. 6(5) event triggersArt. 6

Framework components

ICT Asset Management (Art. 8)

Inventory requirements

  • Inventory of information and ICT assets, business functions and their dependencies (Art. 8(1), (4)–(6))
  • Classification by criticality
  • Dependency mapping
  • Update inventories after major changes; review classification and related documentation at least annually (Art. 8(1), (6))

Asset categories

CategoryExamples
HardwareServers, network devices, endpoints
SoftwareApplications, OS, middleware
DataDatabases, storage, backups
ServicesCloud services, SaaS, outsourcing

Security and organisational measures

Technical measures

  • Encryption policy covering data at rest and in transit, based on approved data classification and ICT risk assessment (Regulation 2024/1774 Art. 6)
  • Network segmentation
  • Strong authentication for remote and privileged access, access to assets supporting critical or important functions and publicly accessible assets; methods proportionate to classification and risk (Regulation 2024/1774 Art. 21(f))
  • Patch management
  • Vulnerability management, including at least weekly automated scans and assessments of ICT assets supporting critical or important functions (Regulation 2024/1774 Art. 10(2))

Organisational measures

  • ICT security awareness and digital operational resilience training for all staff and senior management (Art. 13(6))
  • Incident response procedures (Art. 17)
  • Change management (Art. 9(4)(e))
  • Access control policies (Art. 9(4)(c)–(d))

Business Continuity (Art. 11-12)

Requirements

AreaRequirement
BCPDocumented Business Continuity Plan
DRPICT response and recovery plans (Art. 11(3)); priority for critical or important functions does not limit plans to critical systems
RTO/RPODefined and tested
TestingTest ICT continuity and response/recovery plans at least annually for systems supporting all functions, and after substantive changes to systems supporting critical or important functions (Art. 11(6)(a)); test backup and restoration procedures periodically (Art. 12(2))

ICT Business Impact Analysis

The BIA assesses exposure to severe business disruptions and their potential impacts (Art. 11(5)). A practical sequence, prioritising critical or important functions:

  1. Identify dependent ICT systems
  2. Determine RTO/RPO
  3. Identify single points of failure
  4. Define recovery priorities

Next steps

  1. Back to DORA overview
  2. DORA Scope
  3. DORA Checklist

Sources



Content reviewed: 6 September 2026. Primary sources: DORA, Incident reporting RTS — Art. 5, NIS2 — Art. 4.